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153. Former Alexa Head on Amazon, AI, Tech Monopolies and Future of Voice Computing | Alex Spinelli

Alex Spinelli alexa

Alex Spinelli (@liveperson) is an AI expert, the former head of Alexa OS for Amazon and current CTO of LivePerson and Maven, an AI-powered conversational commerce company, helping brands like Delta, HSBC, and Home Depot leverage AI bots

Before joining Amazon, Alex served as CTO of McCann Worldgroup — one of the world’s largest marketing organizations with 24,000 employees across more than 100 countries — and CTO for North America and Asia-Pacific at AXA Technologies, where he built large-scale grid computing for predictive modeling. At Thomson Reuters, he oversaw product and technology for news and media, including real-time, AI-driven news curation for financial professionals. He has also held executive technology leadership positions at and MTV Networks as CTO of Comedy Central.

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In today’s episode we discuss:

  • How Alex and his team built Alexa into a juggernaut
  • What the future of voice computing holds
  • Why Alex is more worried about Facebook and Google than Amazon
  • What automation will do to jobs and the economy
  • How Amazon wins in the markets they attack and why Alex says they aren’t a monopoly
  • The issue with IoT and huge security risks
  • Why educating consumers/citizens is the MOST important
  • Is privacy dead and what do we do about it?
  • What do we do about big tech and regulation
  • Why Alex is worried about privacy and data transparency
  • Thoughts on corporate responsibility
  • When will we have a post-money world
  • What’s the status of autonomous vehicles in 10 years
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